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招賢納士

IC Markets Global 一直在尋找最優秀的人才為我們的全球增長與擴展貢獻力量。

我們認為,企業要持續增長,就要吸引並留住高素質員工,所以我們一直在尋找最優秀的人才。如果您在尋找機會,想要在快速發展且不斷創新的公司進一步增強與發展您的職業生涯,那麼 IC Markets Global 是您的正確選擇。

擴展您的職業生涯

隨著 IC Markets Global 持續的強勁增長,我們在全球範圍內員工人數正在迅速擴大。這意味著公司的主要部門會定期出現新的工作機會:交易、行銷、法律/法規遵循、銷售、支援、財務、IT 開發/生產、營運、人力資源。

We aim to provide a challenging and rewarding working environment.

Seychelles

We are always looking for new talent to join our support team.

Job role and responsibilities:

  • Assisting clients in a friendly, helpful manner via Live Chat, telephone and email.
  • Educating clients in the company’s platforms, trading products, account opening/deposit/withdrawal procedures.
  • Analysing and investigating trades.
  • Maintaining the company’s high standard of client communication.
  • Working as part of a team to ensure department KPI’s are met, particularly with regards to response times and client satisfaction levels.
  • Handling complaints professionally and courteously.
  • Flexible with work hours including weekends.

Candidate requirements:

  • Fluent in verbal and written English to business standard.
  • Enthusiastic and ‘can do’ approach to customer service.
  • Ability to remain calm and focused in a fast paced environment.
  • Previous experience in a similar role considered an advantage.
  • A broad understanding of financial markets and trading, preferably with foreign exchange.
  • Mandatory:
  • Willing to work in a regulated environment and observe the guidelines set by the relevant governing body.
  • A high level of professionalism and personal integrity.

Job role and responsibilities:

  • Assist clients throughout the onboarding process.
  • Relationship management with new and existing clients.
  • Relationship management with new and existing Partners
  • Educate clients on how to use the company’s trading platforms and products, deposit and withdrawal methods.
  • Researching regional business opportunities

Candidate requirements:

  • Fluent in either Portuguese, Arabic, Italian or German to a business standard, in addition to English.
  • Excellent communication and written skills as well as attention to detail.
  • At least one year experience with forex in a similar role.

Job role and responsibilities:

  • Initial due diligence on clients’ accounts
  • Verification and monitoring of Know Your Customer documentation
  • Monitoring and subsequently investigating incoming deposit transactions.
  • Processing of manual client inter account / profile transfers.
  • Review and approval of IB commission related withdrawal requests
  • Assisting clients with their Accounts related queries via email
  • Providing Support team additional Accounts related information / feedback relating to client’s requests

Candidate requirements:

  • Experience in back office administration/accounting would be an advantage
  • Excellent written and verbal communication skills
  • Basic knowledge of Excel and other Microsoft Office tools
  • Attention to detail and good organizational skills
  • Open minded team player and willingness to learn

Job role and responsibilities:

  • Create and maintain the software development information architecture and work closely with developers to obtain in-depth understanding of products.
  • Work with internal teams to obtain an in-depth understanding of products, services and the documentation requirements.
  • Produce high-quality documentation that meets industry standards and is developed appropriately for end user audience.

Candidate requirements:

  • Minimum of 3 years experience in a similar position or related field is a must.
  • Previous experience within FX Industry will be considered an advantage.
  • Experience in Software Development documentation writing.
  • Ability to quickly grasp complex technical concepts and make them easily understandable
  • Demonstrated ability to to independently scope out and write technically accurate, concise, and thorough content.
  • Professionalism, good work ethic, self-motivation and a desire to succeed.

Job role and responsibilities:

  • Design and develop new database objects
  • Optimize and maintain current databases
  • Work with key members of the organization to provide solutions to data related requests
  • Cooperate with development team to improve applications
  • Create reports on databases based on user needs
  • Contribute to Business Intelligence development
  • Contribute on some database administration tasks

Requirements:

Minimum:

  • BSc degree in Computer Science or relevant field
  • Proven work experience as a Database Developer or similar role
  • In-depth understanding of relational databases
  • Excellent on writing optimized T-SQL queries
  • Excellent verbal and written communication skills
  • Excellent problem-solving skills

Desirable:

  • Knowledge of software development preferably familiar with C# .NET Framework
  • Knowledge of ETL tools preferably SSIS
  • Knowledge of Data Warehouses

For more information on vacancies, or to submit your CV and covering letter, please email careers@icmarkets.com

交易就選

a high-performance trading platform